Sheila Jagannathan is a lifelong learner and Head of the Open Learning Campus at the World Bank in Washington, DC. She serves as the organization’s focal point on digital learning and issues at the intersection of technology use and education in emerging countries.

She is a forward-thinking senior education leader with over 35 years of experience in leading capacity building, knowledge management, data, social learning, and transformation change across public and private organizations.

She has been responsible for designing and implementing world-class solutions in challenging global environments, resulting in performance and productivity improvements.

Sheila also provides policy advice and technical assistance to World Bank country-level capacity building programs (Both government and training institutes seeking to introduce technologies in their educational Systems) in East Asia, China, the Middle East and North Africa, Africa, and South Asia.

She has written articles for various peer-reviewed publications and journals in technology-based learning. Her recent book Reimagining Digital Learning for Sustainable Development: How Upskilling, Data Analytics, and Educational Technologies Close the Skills Gap by Routledge, New York (2021) is gaining traction as a landmark in the field of digital capability building and sustainable development.

She is on the advisory board and planning committees of major professional associations of learning such as the Canadian Foreign Service Institute; Global Distance Learning Network; George Mason University; E-learning Africa, an annual international conference for developing e-learning capacities in Africa; International Conference on E-learning (ICEL); and Skills Development Councils.